Special benefits and travel conditions

Utenti particolari

Frequent questions

From what age must a ticket be purchased?

Children accompanied by an adult travel free of charge without a ticket up to the age of 6 years. A reduced price applies for children under 6 years travelling alone and children between 6 years up to their 16th birthday. The young persons’ fare for Arcobaleno travelcards only applies for 2nd class and is granted up to the 25th birthday.

What is the Junior Travelcard?

With the Junior Travelcard for CHF 30, children from 6 years up to their 16th birthday travel free of charge throughout Switzerland for the period of a year when accompanied by a parent holding a valid ticket. The Junior Travelcard is free from the third child. The other two Junior Travelcards must be shown when acquiring it. The Junior Travelcard is issued in duplicate.

Further information on the SBB website.

What is the Children’s Co-Travelcard?

With the Children’s Co-Travelcard for CHF 30, children from 6 years up to their 16th birthday travel free throughout Switzerland for the period of a year when accompanied by a person holding a valid ticket. The Children’s Co-Travelcard is valid for any person from 16 years (grandparents, godparents, neighbours, aunts, uncles, babysitters, friends of the family, acquaintances, etc.).

Further information on the SBB website.

I am retired. Am I entitled to a reduction?

The Arcobaleno integrated fare network does not provide reductions for recipients of AHV pensions. Enquire with your municipality with regard to the granting of benefits. 

I receive an IV pension. Am I entitled to a reduction?

The Arcobaleno integrated fare network does not provide reductions for recipients of IV pensions. Enquire with your municipality with regard to the granting of benefits.

Do the military travel free of charge?

Holding a travel warrant while wearing uniform, or proof of authorisation to travel in civil clothing gives entitlement to travel at a reduced price on all routes on the integrated fare network. Dependents of members of the Swiss Army in uniform or with the relevant authorisation receive single tickets, Day Passes and multiple-journey tickets at the reduced price. Military dogs do not require a ticket, provided they are included on the travel warrant. 

What travel reductions are there for passengers with a disability?

People with a Disabled Passenger’s ID Card (form 82.62dfi) are classified as passengers with a disability. The holders of such a card must always travel with an accompanying person.

Passengers with a disability are entitled to travel in 1st or 2nd class with an accompanying person and/or guide dog at no extra cost. Either the person with a disability or the accompanying person must hold a valid ticket. Travel reductions can only be claimed when showing the Disabled Passenger’s ID Card.

ID Card for the Blind and Visually Impaired (form 475.2): this ID grants free travel for the person eligible and the person accompanying them on the municipal lines of zones 100, 150, 200 and 300. The person entitled to the benefit may also travel alone. 

How much do I pay for dogs and pets?

In general, the reduced price for 2nd class must be paid for dogs. Small dogs up to a withers height of 30 cm, cats and other small pets in transport boxes, baskets or other containers suitable for animals travel free of charge as hand luggage. 

Bikes?

Each transport company stipulates their own rules for the carriage of bikes on public transport. Bikes may not be taken on certain routes. In some cases, they may be prohibited at certain times of day, or a reservation is required. We therefore recommend enquiring in advance as to whether it is possible to travel with a bike on the route required. You will find further information on our website under “Bikes”. 

Do I have to pay for my luggage to be transported?

Hand luggage and pushchairs are transported free of charge. A wheelchair for disabled persons is transported free of charge if the person travelling requires it for the journey. For luggage, pushchairs, bikes and wheelchairs which have to be supervised by transport company staff, the provisions of the respective transport company apply. 

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