The weekly, monthly, annual and company travelcards as well as cross-border travelcards, single tickets, multiple-journey tickets, Day Passes, Junior Travelcards and Children’s Co-Travelcards from Arcobaleno make it possible to travel around throughout Ticino on public transport. The range is optimally adjusted to the requirements and travel behaviour of our passengers, whether they are frequent or occasional travellers. Discover all the advantages of our products and select the one that best meets your needs.
The range
The range from the Arcobaleno integrated fare network is practical and ideal for anyone who wants to travel around straightforwardly and conveniently in Ticino.
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The range
For flexible travel.
For relaxed travel.
Tickets for Switzerland.
Zone and time system
To make it easier to use public transport, the Arcobaleno integrated fare network utilises a zone and time system. This means that all modes of transport such as buses, trains, boats and funiculars can be used within the selected zones and validity period of the ticket. There are no time restrictions for weekly, monthly and annual travelcards.
Ape card
The Ape Card is a means of payment for purchasing all Arcobaleno tickets. It can be used as a multiple-journey ticket, Multiple Day Pass and multiple class upgrade. Using the Ape Card, tickets can be paid for without using cash or a credit card at Arcobaleno ticket machines as well as on buses that take payment on board. A saving of up to 14% can be made thanks to a bonus amount credit when loading or topping up the card.
Other useful information
- Minimum top-up amount at ticket machines and on the bus: CHF 5
- Minimum amount for the bonus credit: CHF 20
- Maximum top-up amount: CHF 500 (including bonus credit).
- Initial loading and topping up via cash payment or with a standard debit or credit card.
- The amount loaded onto an Ape Card does not entitle you to purchase another Ape Card.
- The Ape Card cannot be purchased from or validated by SBB and Postbus Switzerland (Grisons region), nor can it be used as a means of payment for these services.
- The Ape Card cannot be used to purchase Arcobaleno travelcards and tickets for destinations outside Ticino and the Moesano region.
SwissPass
The SwissPass heralds a new era of travel on public transport. Not only different tickets, but also a variety of services such as, ski passes, PubliBike and leisure offers, can be loaded onto a single card. With the SwissPass, holders of annual or monthly travelcards can receive notifications regarding their expiry. Those holding a company travelcard should contact the human resources department at their firm to renew their travelcard.
Arcobaleno on the SwissPass
Since the end of 2018, Arcobaleno travelcards have been loaded onto the SwissPass in stages.
Since 1 January 2020, the following Arcobaleno travelcards have been loaded onto the SwissPass:
- Arcobaleno annual travelcard for adults;
- Arcobaleno annual travelcard for young persons;
- Arcobaleno monthly travelcard for adults;
- Arcobaleno monthly travelcard for young persons;
- Company travelcard;
- Appresfondo annual travelcard;
- DECS annual travelcard.
New: from 3 August 2020, cross-border travelcards are available on the SwissPass.
At the counter
The Arcobaleno travelcard on the SwissPass can be purchased at the points of sale of transport companies that participate in the Arcobaleno integrated fare network.
Cross-border monthly and annual travelcards from Arcobaleno, and the monthly travelcards from Arcobaleno on the SwissPass, can only be purchased at the following points of sale:
- FART: La Biglietteria, Piazza Stazione, 6600 Locarno-Muralto;
- TPL: Lugano Centro stop, Corso Pestalozzi, 6900 Lugano;
- SBB: at Biasca, Bellinzona, Locarno, Lugano, Mendrisio and Chiasso stations;
- PostBus: advice and sales, Via S. Balestra 4, 6900 Lugano.
Online
Arcobaleno annual and monthly travelcards can also be purchased or renewed online
● SBB
Holders of Rail Checks and recipients of subsidies from their municipalities are kindly requested to go to a point of sale to purchase and/or renew their Arcobaleno travelcards on the SwissPass.
By telephone
You can also purchase tickets by telephone:
- PostBus advice and sales: 0840 852 852
- SBB Contact Center, advice and sales, 0848 44 66 88 (CHF 0.08/min., 24 hours a day); payment by credit card.
Frequent questions
I have lost my monthly travelcard or it was stolen. What should I do?
In general, monthly travelcards in paper format cannot be replaced if lost or stolen.
If the monthly travelcard is loaded on the SwissPass, the card can be replaced after paying a fee of CHF 30, according to T600 clause 200.1.
My monthly travelcard is damaged. What should I do?
The monthly travelcard in paper format can be replaced when damaged for a payment of CHF 30. You should go to the sales counter where you bought your travelcard.
If the monthly travelcard is loaded on the SwissPass, the card can be replaced after paying a fee of CHF 30, according to T600 clause 200.1.
I have lost my annual travelcard or it was stolen. What should I do?
Firstly, the incident must be reported to the local or cantonal police. You should then go to the sales counter where you purchased the annual travelcard with the sales receipt and a personal ID. For a payment of CHF 30, a new travelcard will be sent to your home address within 10 days. You will receive a so-called temporary travelcard for the interim period.
Calcolo orario e tariffe
Consulta l’orario online e calcola la tariffa zona/tempo.