For information or requests on timetables, fares, zones, tickets and travelcards, please contact your nearest point of sale:
Swiss Federal Railways SBB / Regional trains Ticino-Lombardy TILO
- Contact Center SBB: 0848 44 66 88 (CHF 0.08/min) 24 hous a day
- Advice and sales at following stations: Bellinzona, Locarno, Lugano,
- Mendrisio and Chiasso. Opening hours at https://www.sbb.ch/en/travel-information/stations/find-station.html
- Contact form
PostBus Ltd - Ticino region
- PostBus customer service: Tel. 0848 818 818 (CHF 0.08/min)
Monday-Friday 7.00-19.00, Saturday and Sunday 9.00-17.00 info@autopostale.ch - Advice and sales Bellinzona in Viale Stazione 18:
opening hours: Monday-Friday 8.00-18.00 Saturday 9.00-12.00 - Advice and sales Lugano in via S. Balestra 4:
opening hours: Monday-Friday 09.00-17.30 - Advice and sales Post offices: Agno, Airolo, Bellinzona S. Paolo, Biasca, Caslano, Castione, Cevio, Chiasso 1, Cugnasco, Faido, Gentilino, Giubiasco, Lamone, Lodrino, Massagno, Mesocco (GR), Novaggio, Rivera, Roveredo (GR), S. Antonino, Sementina, Tenero, Tesserete, Vira-Gambarogno.
- Advice and sales: at Biasca Post Office
- Advice and sales: Balerna office
Tel. 091 683 33 86 contatti@amsa.ch
ARL - Autolinee regionali Luganesi
- No advice or sales
Tel. 091 973 31 31
FART - Ferrovie Autolinee regionali Ticinesi
- Advice and sales: La Biglietteria Piazza Stazione 6600 Locarno-Muralto labiglietteria@centovalli.ch
- Advice and sales: Via Galli 9 6600 Locarno (S. Antonio) Tel. 091 756 04 00 fart@centovalli.ch
- Advice and sales: FLP Station, Lugano
TPL - Trasporti Pubblici Luganesi
- Advice and sales Buses and cable railway: Lugano Centro, Corso Pestalozzi
Tel. 058 866 72 24/25 vendita@tplsa.ch
SNL - Società Navigazione lago di Lugano
- Advice: Administrative office Viale Castagnola 12, 6906 Lugano
Tel. 091 222 11 11
For lost items, complaints about the transport service of a specific company (delays, connections, etc.) please contact the relevant company directly.
For questions regarding surcharges on buses, FLP and FART trains (excl. SBB / TILO):
PostBus AG, Inkasso
8080 Zurich
Tel. +41 848 000 152 (CHF 0.08/min.)
Monday-Friday 08.00-16.00 hrs
inkasso@postauto.ch
www.ticketcontrol.ch/en/
For existing company travelcards, please refer to the contact person within your company.
Only for questions about the general administration of the Arcobaleno fare network, new company contracts, the information van or the Arcobaleno app, please contact:
Arcobaleno fare network
Viale Stazione 18 - P.O. Box 1315
6501 Bellinzona